Administrative Operations Manager(Contrator)

Position: Administrative Operations Manager (Contractor Position)

Key Responsibilities:

- Clinic Management: Oversee the entire clinic operations, reporting directly to the Clinical Manager.
- Staff Management: Assign tasks to staff, track attendance, and manage payroll.
- Sales and Finance: Handle clinic sales, manage accounts, and oversee insurance processes.
- Training: Conduct training for administrative staff to ensure efficient clinic operations.
- Web and Social Media Management: Oversee the clinic's online presence and social media activities.

Areas of Responsibility:

- Review and triage phone messages, ensuring prompt and professional responses.
- Answer all incoming calls accurately and direct them to the appropriate staff.
- Ensure all logged phone calls are addressed and tasks are completed by the end of the day.
- Maintain thorough knowledge of therapist working schedules.
- Assist with clerical tasks such as copying, filing, faxing, mailing, and maintaining patient records.
- Handle non-insured billings and receipts.
- Maintain proper work time for admin team. 
- Notify management of any schedule changes.
- Ensure all confidential patient information is disposed of properly and maintain confidentiality.
- Perform other duties as assigned.

This position requires a proactive individual capable of managing multiple tasks efficiently while maintaining a high standard of professionalism and confidentiality.

What We Offer:

• Flexible working hours and the ability to work from home.
• Opportunities for professional development and training in virtual therapy techniques.
• A supportive and collaborative remote work environment.

How to apply:
If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you! Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team. Send your resume to hr@canadiancounsellingcenter.ca